Answer

PROBLEM

When installing GFI FaxMaker on MS Exchange 2007 SP3 server, the setup terminates prematurely with an 1722 error.

ENVIRONMENT

• GFI FaxMaker
• Windows Server 2003 x64
• Windows Server 2008 x64
• Microsoft Exchange 2007 x64

SOLUTION

1. Download SP3 for MS Exchange 2007 from the following location: http://www.microsoft.com/download/en/details.aspx?id=24111
2. Once downloaded, launch and extract the files.
3. Open a Command Prompt and browse to the extracted folder.  Run the following command: setup /PrepareSchema
4. Verify Organizational and Active Directory Schema checks complete.  A reboot may be necessary
5. Run GFI FaxMaker setup again

CAUSE

While the MS Exchange 2007 Management Console shows that SP3 was installed successfully, installing SP3 does not upgrade the AD Schema. Before SP3 is installed, the Schema must be prepared using the "setup /prepareschema" command. There are a couple of ways to find the schema version number, like “DSQuery” or “ADSIEdit". Using “DSQuery,” one should check the value of the “objectVersion” attribute:

dsquery * cn=schema,cn=configuration,dc=yourdomain,dc=local -scope base –attr objectVersion

The following is a mapping between the “objectVersion” attribute value and the AD schema version:

AD schema versions:
Value Schema Version

13 Windows 2000 Server
30 Windows Server 2003 RTM/SP1/SP2
31 Windows Server 2003 R2
44 Windows Server 2008 RTM
47 W2K8R2

To determine the version of the current Exchange schema, use “DSQuery” to find the value of the “rangeUpper” attribute:

dsquery * CN=ms-Exch-Schema-Version-Pt,cn=schema,cn=configuration,dc=yourdomain,dc=local -scope base –attr rangeUpper

The following is a mapping between the “rangeUpper” attribute value and the Exchange schema version:

Exchange Schema versions:
Value Schema Version

4397 Exchange Server 2000 RTM
4406 Exchange Server 2000 SP3
6870 Exchange Server 2003 RTM
6936 Exchange Server 2003 SP3
10628 Exchange Server 2007 RTM
11116 Exchange Server 2007 SP1
14622 Exchange Server 2007 SP2
14625 XS2K7SP3

Note:

• In both examples, it is assumed that the domain name is “yourdomain.local”