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Calendar invite email is being moved to Trash

Overview

When the Calendar is being created, the Kerio Connect will send an automatic email.

new_calendar1.png

Once the invitation is being accepted, the email is being automatically transferred to the user Trash folder.

new_calendar2.png

Diagnosis

The Kerio Connect generates emails while sending Calendar invitations. The accept/maybe/decline actions trigger automatic Kerio Connect Delete function, that can be tracked in Operations logs.

[08/Jun/2020 12:32:43] {DELETE} Protocol: HTTP/WebMail, User: username1@domain.com, IP: 127.0.0.1, Folder: ~username2@domain.com/INBOX, From: "Vlad" <username1@domain.com>, Subject: "Sales meeting", Msg-Id: <<2481609885-7378@mail.domain.com>>, Delivered: 08/Jun/2020 12:31:51, Size: 2897

The Delete function sends an item to the Deleted Items/Trash folder. It is a designed behavior of the Kerio Connect.

new_calendar3.png

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  1. Priyanka Bhotika

  2. Posted

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