Spam Digests are blank after upgrading to GFI MailEssentials SR6

Versions / Builds Affected

MailEssentials 2012 SR6 (Build 20130805)

Status

Resolved

Problem Summary

When Spam Digests are delivered all scan results show 0.

TT / JIRAID

1174

How to Identify

- Grab a sample of the Spam digest - Verify that it is showing blank statistics

Workaround / Fix Details

Send the customer the following patch: Note: Inside the zip contains a readme.txt that will explain the install steps. http://ftp.gfisoftware.com/patches/ME2012/20130805/ME2012_SR6_PATCH_20130926_01.zip Upgrade to latest build of GFI MailEssentials

Required Actions

Send the customer the following patch: Note: Inside the zip contains a readme.txt that will explain the install steps. http://ftp.gfisoftware.com/patches/ME2012/20130805/ME2012_SR6_PATCH_20130926_01.zip Verify the customer unblocked all dll files that were applied from the patch. - After the patch is applied rename the reports.mdb Upgrade to latest build of GFI MailEssentials