List server reports NDR folder does not exist or not enough privileges on the folder

Versions / Builds Affected

2014 Build 20140308

Status

Resolved

Problem Summary

When a customer tries to create a NDR folder or location the user gets the following error "List server reports NDR folder does not exist or not enough privileges on the folder"

TT / JIRAID

1504

How to Identify

When a customer tries to create a NDR folder or location the user gets the following error "List server reports NDR folder does not exist or not enough privileges on the folder"

Workaround / Fix Details

Apply patch to correct the issue http://ftp.gfisoftware.com/patches/ME2014/20140308/ME2014_SR2_PATCH_20140526_1504.zip -Upgrade to MailEssentials 2015 or later

Required Actions

Apply patch to correct the issue http://ftp.gfisoftware.com/patches/ME2014/20140308/ME2014_SR2_PATCH_20140526_1504.zip -Upgrade to MailEssentials 2015 or later