Overview

When using GFI Archiver with a Microsoft Office 365 mailbox, we recommend disabling the Junk E-Mail Settings to ensure that Junk E-Mail folder in the journal mailbox does not consume space.

Process

Follow these steps to disable:

1. Log in into Microsoft Office 365 using the journal mailbox user account.
2. Select the Outlook tab.
3. Open Settings.
4. Click block or allow under options.
5. Select Don't move email to my Junk Email folder.
6. Click Save.
   
   

Related Articles

• Setting up a Journaling Mailbox in Office 365 for GFI Archiver
• GFI Archiver Journaling Mailbox Error: Some Emails Are Not Archiving