Overview

• This article shares the process to create a new user dedicated to email journaling with an Exchange Online license in Microsoft Office 365.
• All emails exchanged between your users will be forwarded to this mailbox.
• The article also shares links to recommended articles explaining more actions for seamless integration of GFI Archiver with Microsoft Office 365.

Process

Follow these steps to configure:

1. Login into Microsoft Office 365 with administrator rights.
2. Go to Setup > Quick Start > Start.
3. Choose the default domain.
4. Click next.
   
   
   
   
5. Click Add users and assign licenses. 
6. Click next.
   
   
   
   
7. Select Add users one at a time.
8. Click next.
   
   
   
   
9. Add the following user details:
   • First name, for example, journaling
   • Last name, for example, mailbox
   • Display name, for example, journalingm
   • User name, for example, journalingm
     
     
10. Click next.
    
    
    
    
11. In the Assign role section - define the following settings and click next:
    
    

    Option	Description
    Do you want this user to have administrator permissions?	No
    Set user location	Select your location from the drop-down list.

    
    
    
    
12. In the Assign licenses page, only select Exchange Online Plan 1.
13. Click next.
    
    
    
    
14. In send results in email, page specifies the email address where you would like to receive information about the new users and any corresponding temporary passwords.
    • These results can be emailed to up to five recipients.
    • Enter the email addresses separated by semicolons and click create.
      
      
15. In the results page, make a note of the new user name and temporary password.
16. Click finish.
    
    
    
    
17. Check the email address and verify that the email with the credentials has arrived.

Additional Information

It is highly recommended to perform the following additional tasks to ensure seamless integration between GFI Archiver and Microsoft Office 365:

• Disabling read receipts for Microsoft Office 365 mailbox
• Configure delete read receipts rule for emails sent by the Journaling Mailbox
• Configuring a Transport Rule to prevent 'deleted without being read' response for external senders
• Disabling Junk E-mail settings
• Disabling automatic processing of calendar items
• Disabling the Recoverable Items Folder in Office 365

Related Articles 

• Configuring Forwarding Rule in Microsoft Office 365
• Identify connection settings
• Configuring a new Mail Server to Archive in GFI Archiver