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Configuring Forwarding Rule in Office 365 for Journaling Mailbox

Overview

 

Process

Follow these steps to configure:

  1. Log in to Microsoft Office 365 using the administrator account.

  2. Go to Admin > Exchange.

  3. Open Exchange Admin Center.

  4. Select mail flow to create the Forwarding/BCC rule.

    config01.png

  5. In the rules tab, select the + (New) and select create a new rule.

  6. In the "new rule" screen, configure the following options:

    Option Description
    Name
    • Type in a rule name, for example, Forwarding/BCC.
    *Apply this rule if...
    • Select [Apply to all messages] from the drop-down list.
    *Do the following...
    • Select Bcc the message to... and select the journaling mailbox from the list of users that pops up.
    • IMPORTANT: If using a third party mailbox, select the appropriate user from the list.


    config02.png

  7. When prompted with the warning: "Do you want to apply this rule to all future messages?", click yes.

  8. Click save.

    config03.png

  9. View and verify the configured Forwarding/BCC rule.

    config04.png

 

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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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