Overview

When using GFI Archiver with a Microsoft Office 365 mailbox, you may need to delete read receipts for emails that are sent out by the Journaling Mailbox. This article shares the process for configuring a rule that deletes read receipts for emails sent by the Journaling Mailbox.

Process

To create a new rule that deletes read receipts for internal emails sent by the journaling mailbox, follow the steps below:

1. Log in to Microsoft Office 365 using the administrator account.
2. Go to Admin > Exchange.
3. Open Exchange Admin Center.
4. Select mail flow.
   
   
   
   
5. In the rules tab, select the + (New) and select create a new rule.
6. In the new rule screen, configure the following options: 
   
   

   Option	Description
   Name	Type in a rule name, for example, Delete Read Receipts sent by Journaling Mailbox.
   *Apply this rule if...	Select [The sender is...] and select the journal mailbox from the list of users. Click more options, then click add condition. Select The message properties > include message type Select message type Read receipt Click OK.
   *Do the following...	Select Block the message > delete the message without notifying anyone.

   
   
   
   
7. When prompted with the warning: Do you want to apply this rule to all future messages?, click yes.
8. Click save.
   
   
   
   
9. View and verify the configured new rule.
   
   

Related Articles

• Setting up a Journaling Mailbox in Office 365 for GFI Archiver
• GFI Archiver Journaling Mailbox Error: 'Your email was deleted without being read'