MailInsights is not scheduling Monthly User Traffic reports correctly
Versions / Builds Affected
12.1
Problem Summary
MailInsights is not scheduling Monthly User Traffic reports correctly
TT / JIRAID
GFIA-869
How to Identify
When saving a monthly report, start date is the first of the month, end DAY is the day the report was created. This can be reproduced by scheduling the report for Monthly, on any day before the end of the month, then checking the MIReportsScheduled.xml Report will go out at the end of the month properly, but will contain data only up to the point that the report was scheduled.
Workaround / Fix Details
Only schedule reports on the last day of the month. No other workaround is currently available.
Required Actions
Gather logs, escalate case for this issue.
Priyanka Bhotika
Comments