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GFI LanGuard Is Unable to Enumerate Computers

Overview

GFI LanGuard is failing to retrieve the computers within a workgroup when using the Enumerate Computers feature.

Environment

GFI LanGuard

Root Cause

The enumeration of computers fails because no computer wins the browser service election.

Technical Details:

  • When running Windows in a peer-to-peer workgroup, one system is responsible for creating and keeping a list of all computers in the workgroup that have resources to share and display that list in My Network Places.
    • This computer is called the Master Browser (or Preferred Master Browser) and it reaches its role by winning the browser service election.
  • Further information on the election process can be found on this Microsoft article: A workstation may become the master browser instead of a Windows Server 2003-based member server
     

Resolution

Ensure that the GFI LanGuard machine is the Master Browser:
  1. To check if the server has been promoted as Master Browser server, run the following command from the command line:
    NBTSTAT –A  %ServerIP% 
    Replace %ServerIP% with the IP address of the server you are checking.
    For example: 
    NBTSTAT –A  192.168.1.100
  2. To determine if the server has been promoted as a Master Browser, verify if the ..__MSBROWSE__ string appears in the names list when executing the command above.

    NOTES: 
    • The browstat status command is a utility provided by Microsoft in the Resource Utility kit that can also be used to determine the currently selected Master Browser server and if browsing is active or not.
    • On Windows Server 2008 or newer, the Computer Browser Service is disabled by default.
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  1. Priyanka Bhotika

  2. Posted

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