Articles

LanGuard Section

• Creating a New SQL Database in GFI LanGuard

  Overview This article describes the process to follow in order to create a new SQL database in GFI LanGuard.   Resolution Open the GFI LanGuard server console and click on the Configuration tab. Selec...

• Moving the Microsoft SQL Server Databases by Using Detach and Attach Functions

  Overview There are occasions that require the Microsoft SQL Server Databases to be moved from one server to another. This article provides the steps on how to complete this process by using the Micros...

• 'Export items to' option not available for software installed on computers

  Versions / Builds AffectedLanGuard 2014 StatusResolved Problem SummaryThe option to export to PDF, XLS or HTML is not available for computers that have certain applications installed on them TT / JIRA...

• 'Windows defender' showing as outdated after completing a malware protection remediation job

  Versions / Builds AffectedLanGuard 2014 R2 (20140512) StatusResolved Problem SummaryThe remediation task is completed successfully, but after re-scanning the machine, Windows Defender is still out-dat...

• A full UDP scan to a Linux machine does not complete, or is done very slowly

  Answer PROBLEM A full UDP scan to a Linux machine using GFI LANguard does not complete, or takes a very long time to complete. The same scan to a Microsoft Windows machine completes successfully.  ENV...

• A scheduled report against Entire Network does only report on a subset of computers ()

  Answer PROBLEM A scheduled report run against the entire network does not cover all computers, but only a subset of computers. Example: The entire network contains 100 computers and all have been full...

• AD sync not working in LanGuard 12

  Versions / Builds AffectedLanGuard 12 (20160419) StatusOpen Problem SummaryThe AD structure is not synchronised with AD sync, a scan or through Add computers TT / JIRAIDGFIL-579 How to Identify- compu...

• Adobe Flash OVAL vulnerabilities for old versions appear in scan results

  Answer PROBLEMGFI LanGuard shows OVAL vulnerabilities for old versions of Adobe Flash Player, even though the newest version is installed   ENVIRONMENT GFI LanGuard All supported environment SOLUTIONS...

• agent deployment fails with error 'Interface not supported'

  Versions / Builds AffectedLanGuard 12 (20160419) StatusOpen Problem Summary- The agent deployment fails in LanGuard 12 TT / JIRAIDGFIL-583 How to Identify- The attendant log shows the following error:...

• Agent Diagnostics failed at Authentication check with error code 2202

  Answer Problem After starting agent diagnostics it is failing at step 1 Checking connection with the agent with error code 2202 Environment GFI LanGuard All supported platforms Solution Add the accoun...