Overview

The following error is received when remediating:

Error: The server process could not be started because the configured identity is incorrect.

Root Cause

Resolution

Adding Administrator Credentials 

1. Open DCOM Config: Start > Run and type dcomcnfg and press enter.
2. Expand Component Services > Computers > My Computer > DCOM Config.
3. Enter the properties of LNSSCommunicator.
4. Go to Identity > Browse to select a user that has administrator rights on all machines in the domain.
5. Enter the password for the selected user and apply changes. 

Adding Account to Local Security Policy

1. Open Local Security Policy gpedit.msc on the LanGuard server.
2. Navigate to Local Computer Policy > Computer Configuration > Windows Settings > Security Settings > Local Policies > User Rights Assignment.
3. Check the Properties of Replace a process level token.
4. Add the account used in the Identity tab to this policy.
5. Do the same for the Logon as a batch job policy.