Troubleshooting WMI Messages

Overview

This article guides you on how to troubleshoot issues with WMI (Windows Management Instrumentation) messages.

NOTE: These tests need to be performed on the GFI Product machine.

Login to the GFI Product Server using the credentials you are attempting with the check/scan.
Go to Start > Run and type mmc.
Go to File > Add / Remove Snap-in and click Add.
Select WMI Control > Add.
Choose Another Computer and enter the IP Address of the remote server.
Select Finish and close the Add/Remove Snap-in Dialogue box.
Expand WMI Control and right-click on the WMI Control Node > Properties.
Right-click on My Computer and choose Manage.
Expand Services and Applications to WMI Control.
Right-click on WMI Control and choose Properties; this should show the target machine's WMI Properties.

Another method to attempt a connection directly to the SCM (Service Control Manager) of the target machine:

wmic /node:REMOTEIP /user:Administrator service list brief

A list of all the running services on the target with this command.

NOTE: Please ensure that you are logged in as the account being used to conduct the check/scan.

Should the above tests prove unsuccessful, here are some references you may use:

Choose files or drag and drop files

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