Overview

Changes made to Alerting Options are not saved.

Root Cause

The users toolcfg_schedulescan.xml has become corrupt.

Resolution

1. Navigate to \ProgramData\GFI\LanGuard11 folder.
2. Rename the corrupted file toolcfg_schedulescan.xml to backup_toolcfg_schedulescan.old
3. Take a fresh copy of a default toolcfg_schedulescan.xml file from a test machine and place it into the folder. This file contains the Alerting/Schedule scan settings.
4. Open the console and make the necessary changes.