Articles

LanGuard Section

• Cannot remediate using private key file

  Versions / Builds AffectedLanGuard 2014 (11.2) and earlier StatusResolved Problem SummaryYou can scan a Linux/Unix/MAC machine with a Private Key File but when you try to remediate, the remediation op...

• Cannot expand domain OUs in the New Scheduled Scan wizard

  Versions / Builds AffectedLanGuard 2014 (all builds) StatusResolved Problem SummaryWhen trying to create a scheduled scan and choosing the 'Domain' option, you cannot expand the list of OUs beyond the...

• Changes on 'Remove patches that have not been used for' check box are not saved

  Versions / Builds AffectedLanGuard 2014 R2 (20140512) StatusResolved Problem SummaryIssue saving the changes on the new ‘Remove patches that have not been used so for ‘ option TT / JIRAID2147 How to I...

• Changing Cache Directory for Relay Agent

  Overview This article describes the process to follow when changing the cache directory for the Relay Agent.   Resolution In the console, go to the Dashboard tab. Right-click the Relay Agent in questi...

• Changes to Alerting Options Are Not Saved

  Overview Changes made to Alerting Options are not saved.   Root Cause The users toolcfg_schedulescan.xml has become corrupt.   Resolution Navigate to \ProgramData\GFI\LanGuard11 folder. Rename the cor...

• Comma characters are garbled after importing an XML file when deploying custom software

  Versions / Builds AffectedLanGuard 2014 and 2015 StatusOpen Problem SummaryWhen a custom software deployment task is exported to XML file, this can be imported again to the console but the comma chara...

• Computers move from OUs when the NetBIOS domain name is different than the DNS domain name

  Versions / Builds AffectedLanguard 2012 and 2014 (version 11.x) StatusResolved Problem SummaryWhen the NetBIOSname of the domain is different than the DNS name, computers will move to the root of the ...

• Computers moved to a wrong OU after a new scan (20150130)

  Versions / Builds AffectedGFI LanGuard 2015 (20150130) StatusResolved Problem SummaryComputers are moved to a wrong OU after a new scan TT / JIRAID2496 How to Identify1- Run the 'Synchronize with Acti...

• Configuration export > vulnerability definitions are not exported if disabled in the Full Scan profile

  Versions / Builds AffectedLanGuard 2011 SR2 build 20111128 StatusResolved Problem SummaryVulnerability definitions will only be exported, if they are enabled in the Full Scan profile. TT / JIRAIDLANGU...

• Content.IE5 folder fills up on terminal server 2003

  Versions / Builds AffectedGFI LanGuard 2015 Build 20150130 StatusOpen Problem SummaryWhen running agent scans, the temp folder on the terminal server fills up and files are not getting deleted TT / JI...