Error "Unexpected Query Execution" in Event Browser when displaying any filter

Versions / Builds Affected

EventsManager 2012 SR1 build 20120214

Status

Open

Problem Summary

An error stating "Unexpected Query Execution Failure" is displayed when selecting any view other than "All Events".

TT / JIRAID

21

How to Identify

This issue is readily apparent via the user interface Under Event Browser, select any filter below "All Events" which is known to contain events fitting the filters criteria.

Workaround / Fix Details

There is no workaround to this issue at the present time, aside from creating a new database.

Required Actions

Attach this article to case. Obtain standard troubleshooter logging, screen-shots of the behavior and, if at all possible, a sample of the customer's DB. Escalate case.