Articles

• Reviewing GFI MailEssentials License Key Information

  Overview This article provides License Key information as well as a description of each component. Information To review the license information installed in your environment, go to General Settings >...

• Error: 'Error in the application. An unhandled exception occurred during the execution of the current web request' When Accessing the Licensing Node

  Overview When trying to access the Licensing node of the GFI MailEssentials configuration interface, the following error is returned: Error in the application. An unhandled exception occurred during t...

• Error: 'Your license key is invalid' when accessing the GFI MailEssentials configuration

  Answer PROBLEM When accessing the GFI MailEssentials configuration the following message is received: The features you are about to configure will not be functional because your license key is invalid...

• GFI MailEssentials Subscription Licensing Change

  Answer GFI MailEssentials Subscription Licensing GFI MailEssentials 2014 R2 (build 20140627) has changed its licensing model to a subscription based. Versions of the product prior to this release used...

• How to apply a purchased key to an evaluation copy of GFI MailEssentials

  Answer To add a license key to GFI MailEssentials: Login to the GFI MailEssentials with admin credentials. Go to Configuration > General Settings > Licensing. Type in the license key, under Enter the ...

• Checking the Number of Licenses MailEssentials Using a Query

  Overview In order to find out how many licenses MailEssentials will count, you will need to run a query in Active Directory or LDAP, depending upon your mail server environment. Process For installati...

• MailEssentials entered a grace period due to license count querying .local accounts

  Versions / Builds Affected20140627 StatusResolved Problem SummaryWhen upgrading from previous versions of GFI MailEssentials 2014 R2, the product is switching to grace period since it finds more users...

• Trial Key Shows Antispam Filters Not Licensed

  Overview A valid trial key shows the Antispam Filters as expired/not licensed. The logs contain the following errors: 2015-07-20,12:45:56,438,1,#00007dac,#00005b48,error ,ase_spamrazer,Licensing check...

• Error Upgrading to GFI MailEssentials 2015: "The license key specified is invalid..."

  Overview When upgrading to GFI MailEssentials 2015, the license window does not display during the installation in order to enter a new license key. The following error is displayed: The license key s...

• Expired Maintenance Contract Message After Entering License

  Overview After entering your license you may receive one of the following messages from GFI MailEssentials: The GFI MailEssentials (Autpupdater) automatic updates / maintenance contract for the Norman...