Articles

• Pop2Exchange dashboard Downloader Logging keeps loading

  Versions / Builds Affected2012 SR5 / 20130417 StatusResolved Problem SummaryPop2Exchange dashboard Downloader Logging keeps loading. TT / JIRAID1066 How to Identify1. Open the MailEssentials 2012 SR5 ...

• Pop2Exchange error: 'Bad user or password error occurred while trying to connect to POP3 server'

  Answer PROBLEM The GFI MailEssentials Dashboard lists the following error: 'Bad user or password error occurred while trying to connect to POP3 server...' ENVIRONMENTS GFI MailEssentials All Supported...

• Pop2exchange failing to authenticate users after upgrading to GFI MailEssentials 2014

  Versions / Builds AffectedMailEssentials 2014 StatusResolved Problem SummaryAfter upgrading to MailEssentials 2014, some users fail to authenticate. Pop2Exchange changes done through the UI are not be...

• Pop2Exchange fails to delete large emails from the Pop3 server

  Versions / Builds AffectedGFI MailEssentials 2014 SR2 StatusResolved Problem SummaryPop2Exchange fails to delete the email after connection ends too early, straight after transfer confirmed by server,...

• Pop2Exchange registry timeout value is ignored, larger emails taking longer than 60 seconds to download will fail to be downloaded

  Versions / Builds AffectedGFI MailEssentials 2014 SR1 and higher StatusResolved Problem SummaryLarge emails which take longer than 60 seconds ( 1 minute ) to be downloaded will fail to be downloaded a...

• POP2Exchange fails to route emails to the designated recipients

  Versions / Builds AffectedGFI MailEssentials SR2, R2 StatusResolved Problem SummaryGFI MailEssentials POP2Exchange fails to route emails to their corresponding recipients if the email address contains...

• Pop2Exchange service keeps crashing due to a corrupt email

  Answer PROBLEMThe Pop2Exchange service keeps crashing. The reason might be related to a corrupt email on the Pop3 server. ENVIRONMENT GFI MailEssentials All supported environments SOLUTION Stop the Po...

• SMTP levelfFilters do not work when using GFI MailEssentials Pop2Exchange

  Answer PROBLEMSMTP level filters do not apply on emails downloaded by GFI MailEssentials Pop2Exchange. ENVIRONMENT GFI MailEssentials  all supported environments SOLUTIONChange the settings in Directo...

• Temporary Pop2Exchange files are not removed from the pop2exchange temporary folder, causing the module to stop working

  Versions / Builds AffectedGFI MailEssentials 2015 StatusOpen Problem SummaryTemporary Pop2Exchange files are not removed from the pop2exchange temporary folder, causing the module to stop working TT /...

• The GFI MailEssentials Pop2Exchange plugin downloads emails very slowly

  Answer PROBLEMThe GFI MailEssentials Pop2Exchange plugin downloads emails very slowly. ENVIRONMENT GFI MailEssentials Pop2Exchange all supported environments SOLUTIONWhen troubleshooting a GFI MailEss...