Start a conversation

Articles

  • Viewing and Editing License Keys

    Overview This article provides information on how to view and edit the license key within GFI Archiver.   Diagnosis   Once the license key expires, GFI Archiver stops archiving emails and files, and i...

  • Licenses Status Error: 'Invalid license key.'

    Overview The Licenses Status shows Invalid license key when entered in to Archiver   Diagnosis Users may receive errors when updating the license key using Viewing and Editing License Keys such as Inv...

  • Licensing in GFI Archiver

    Overview Licensing within GFI Archiver is split into the following two areas (each type is counted separately): Archiving License File Archiving License This article describes how these licenses work ...

  • License Expired, Exceeded License Count or No Longer Licensed

    Overview This article will provide details on what occurs when users exceed license count, the server no longer has a license or the license has expired beyond the grace period.   Diagnosis   If the l...

  • How do we see Enabled Users and which accounts or mailboxes are using a license?

    Overview   This article provides steps for determining what users and mailboxes are using a license and which are included or excluded from archiving by Archive Restrictions.   Diagnosis   Administrat...

  • Manually Updating GFI Archiver License

    Update your license key using the GFI Archiver configuration section before attempting to update it manually. Follow these steps to update manually: Open the services.msc file. Stop all GFI Archiver s...

  • Expired Service Maintenance Agreement (SMA) - License Renewals

    Overview You may not have received any new invoice when your Service Maintenance Agreement (SMA) is about to be expired. Follow the steps below for the renewal of your SMA.   Diagnosis   Your Service ...