Overview

 

Outbound fax email requests that contain one or more attachment(s) will trigger an email notification with the following error:

1812 : Converter Module Error. Could not convert FMK file to FAX file.

This article describes the root cause and the resolution for this error.

 

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Environment

 

• GFI FaxMaker 
• All supported environments 

 

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Root Cause

 

GFI FaxMaker printer may become corrupt.

 

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Resolution

 

Re-create the GFI FaxMaker printer on the GFI FaxMaker machine.

 

Related Article

Document Conversion Errors

 

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