Reporting Private Queues building up on MailEssentials 2015 and all emails processed OK

Versions / Builds Affected

MailEssentials 2015

Status

Open

Problem Summary

Reporting Private Queues building up on MailEssentials 2015 and all emails processed OK

TT / JIRAID

2706

How to Identify

Reporting Private Queues are building up Recreating the logs.fdb and report.fdb does not allow the queues to process report.fdb is created but not written to Changing the reporting database to SQL also does not allow the private queues to process

Workaround / Fix Details

None

Required Actions

1. Attach article to case 2. Gather logs and exact build/CU information 3. Escalate case