Avira failedmails

Versions / Builds Affected

Version 20, 20.1 - Builds 20151118, 20160420

Status

Open

TT / JIRAID

GFIME-875

How to Identify

Debuglogs: 2016-05-28,18:53:58,797,1,"#0000162c","#00000bf4","error ","AviraLoader_C","CAviraLoader_C::Uninit - general exception 0x6D9"

Workaround / Fix Details

A fix has been created and is currently being tested.

Required Actions

Confirm the exact errors are showing in customer's installation. Explain to customer we are currently testing the fix for this and advise to disable Avira for now