Articles

• Console not loading properly / Switchboard not working when accessing remotely

  Answer PROBLEMThe GFI MailEssentials configuration and switchboard failed to open. GFI MailEssential configuration web page results with error: 'HTTP 404 Not Found - The Webpage cannot be found'. The ...

• Error 'Failed to load settings correctly. Application will now exit' when opening the Switchboard in GFI MailEssentials ( ONLY)

  Answer PROBLEMWhen opening the GFI MailEssentials Switchboard, the following error is displayed:   'Failed to load settings correctly. Application will now exit.' This may also coincide with not being...

• How to add an account to access the GFI MailEssentials configuration from the Switchboard

  Answer GFI MailEssentials will allow the domain admin account full permission by default. Sometimes, when environmental issues are encountered, MailEssentials will not query the account correctly. You...

• MTEF option is displayed in the switchboard when installed on an Exchange 2010 Hub Transport server.

  Versions / Builds Affected2012/20120425-2158 StatusResolved Problem SummaryIn checking the switchboard on an Exchange 2010 Hub Transport, the option to 'Move to Exchange' tab is displayed. TT / JIRAID...

• Switchboard crashes when trying to open

  Versions / Builds Affected2012 / 20120913, 20130226, 20130417 StatusResolved Problem SummaryWhen trying to open the switchboard, it crashes and closes immediately. TT / JIRAID618 How to IdentifyIn the...

• The GFI MailEssentials Switchboard URL does not get updated and the configuration is not accessible when changing a website hostname

  Answer PROBLEM When changing a website hostname, the switchboard UI URL does not get updated and the configuration is not accessible.   ENVIRONMENT GFI MailEssentials  All supported environments SOLUT...