Articles

• SpamTag for Microsoft Outlook

  Overview  The GFI MailEssentials SpamTag plugin is an add-on for Microsoft Outlook that installs a toolbar on end users' machines, giving some control to users for managing spam emails. The plugin als...

• Installing the SpamTag Extension

  Overview The GFI MailEssentials SpamTag Plugin is an add-on for Microsoft Outlook that installs a toolbar on the end users' machines, giving some control to users in spam email management. The plugin ...

• Deploying SpamTag via GPO fails to set the language

  Versions / Builds AffectedGFI MailEssentials 2014 R2, 2015 StatusOpen Problem SummaryDeploying SpamTag via GPO fails to set the language is it is anything other than English TT / JIRAID2519 How to Ide...

• 'Microsoft .NET Framework 4.0 Is Required' When Installing SpamTag

  Overview When installing SpamTag, a dialog box appears with a message: 'Microsoft.NET Framework 4.0 is required'. Environment GFI MailEssentials All supported environments Root Cause Microsoft .NET Fr...

• Error: 'The installer failed to verify the URL. Please check that the URL provided is correct and points to the URL where MailEssentials is hosted' When Installing Spamtag

  Overview The error 'The installer failed to verify the URL. Please check that the URL provided is correct and points to the URL where MailEssentials is hosted.' is received when installing Spamtag. Th...

• GFI MailEssentials SpamTag buttons are not greyed out when more than one email is selected

  Versions / Builds AffectedGFI MailEssentials 2014 R2 StatusResolved Problem SummaryGFI MailEssentials SpamTag buttons are not greyed out when more than one email is selected TT / JIRAID2147 How to Ide...

• GFI MailEssentials SpamTag cannot authenticate with the server when Forms authentication is used and user has no password.

  Versions / Builds AffectedGFI MailEssentials 2014 and higher StatusResolved Problem SummaryGFI MailEssentials SpamTag cannot authenticate with the GFI MailEssentials server when Forms authentication i...

• GFI MailEssentials SpamTag does no synchronise the Personal Blocklist

  Versions / Builds AffectedGFI MailEssentials 2014 R2 StatusResolved Problem SummaryThe synchronisation of the Personal Blocklist is not working reliably, failing from time to time. TT / JIRAID2016 How...

• GFI SpamTag installation fails when upgrading (manually or via GPO): Opening app.config file []

  Versions / Builds AffectedGFI MailEssentials 2015, SpamTag 19.0.152.4902 StatusResolved Problem SummaryGFI SpamTag cannot be updated. Even after un-installing, the installation fails. TT / JIRAID2538 ...

• How to gather the GFI MailEssentials SpamTag log files

  Answer Please follow the steps below to gather the GFI MailEssentials SpamTag log files: Access the machine where SpamTag is installed on and is in question. Browse to the following file locations dep...