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Error: 'There is no email program associated to perform the requested action...' When Clicking on the "TO" Button in the GFI FaxMaker Client (ONLY)

Overview

When GFI FaxMaker client has installed an operating system where no default mail client is present, and the option for a Global Outlook Address book is selected during the installation, the user may encounter the following error message if the user tries to select a recipient from the Global Outlook Addressbook accessing from the "TO" button.

There is no email program associated to perform the requested action...

Environment 

GFI FaxMaker Client

Root Cause

MAPI profile was not present.

Resolution

The issue is fixed by installing a default mail client Microsoft Outlook and by creating a MAPI profile.

Confirmation

The operating system is installed successfully using the GFI FaxMaker client.

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  1. Priyanka Bhotika

  2. Posted

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