How to configure journaling for non-Exchange mail servers

Answer

This article describes from a high-level view what configuration steps need to be taken in order to archive emails via a journal mailbox in non-Exchange environments.

This process involves:

1. Ensure that all user's email addresses are populated in Microsoft Active Directory or GFI Directory
   • For Microsoft Active Directory please populate the following attributes for the user objects: mail, proxyAddresses and displayName
2. Create a journal mailbox
   • Create a mailbox in the mail system or on a 3rd party system - it will act as the journal mailbox (a mailbox which holds a copy of every email which is sent or received)
   • This mailbox must be accessible via the IMAP4 protocol
3. Configure a journaling / forwarding rule
   • Create a journaling or forwarding rule in your mail server that will forward a copy of every email which is sent or received for every user to the journaling mailbox created in the previous step
4. Configure a new data source entry under Configuration > Mail Servers to Archive in GFI Archiver
   • GFI Archiver will download, delete and archive emails forwarded to the journal mailbox
5. Test the setup
   • Test the whole system by sending emails and confirming that they are getting archived as desired