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Error: 'Event ID: 9999 Plugin LogScheduler reports exception. Failed to enumerate directory, err: 267' appears in event logs

Answer

PROBLEM

The following error appears in event logs:
 
Event ID 9999
Plugin LogScheduler reports exception.
ERROR.Logging.CriticalFailureRequireReload. 
Additional info: Failed to enumerate directory, err: 267 

ENVIRONMENT

  • GFI Archiver
  • All supported environments

SOLUTION

  1. Check that the folder exists: ..\GFI\Archiver\Core\Queue
  2. If the folder does not exist, create it and restart the GFI Archiver services

CAUSE

The mentioned folder is not accessible.
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  1. Priyanka Bhotika

  2. Posted

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