Overview

This article provides information on deleting emails in GFI Archiver and special precautions you must take before doing so. 

Information

IMPORTANT: GFI Archiver is an email archiving solution which enables companies to be compliant to legislation, such as the Sarbanes-Oxley Act. This legislation states that companies should ensure that all inbound and outbound emails, particularly those pertaining to an audit or review, be kept for seven years, during which time these records must be non-erasable and non-rewritable. Consider the usage of the deletion features carefully.

Process

The deletion option is disabled by default. To enable deletion, follow the steps below:

1. Enable email deletion via Configuration > Email Deletion.
2. Make sure that the "Delete emails" permission is granted only to the desired users/groups via Configuration > Roles and Permissions.

The following delete methods are available:

• Via the Archive tab within the web page:
  • Items - Available on a per-item basis, bulk deletion is not possible.
  • Folders - Available only in GFI MailArchiver 2014 or later.
• Via IMAP (e.g., when accessing GFI MailArchiver via Thunderbird using IMAP4):
  • Items and folders - Available only in GFI MailArchiver 2014 or later.
• Via the Microsoft Outlook Connector:
  • Items and folders - Available only in GFI MailArchiver 2014 or later.

Note: It is not possible to delete files archived via the File Archive Assistant nor their folders within the Files folder structure.