Overview

Running a network discovery against an organizational unit (OU) is failing.

Upon checking the lanss_v101_securityscanner.csv file, error messages similar to the following appears:

2011-09-15,10:29:13,951,1,"#00000644","#00000ce8","error ","GatherLivePCs","LoadComputersFromDomain: Unexpected error. error: Access violation at address 0D5F8547 in module 'gatherlivepcsop.dll'. Read of address 0000006C" ...
2011-09-15,10:29:14,045,1,"#00000644","#00000ce8","error ","GatherLivePCs","LoadComputersFromDomain: Unexpected error. error: Access violation at address 00000000. Write of address 00000000"

Environment

LanGuard 2011 SR1 build 20110817

Root Cause

This is a product defect which has been resolved in LanGuard 2011 SR2.

Resolution

Please upgrade to LanGuard 2011 SR2 or higher to resolve this issue.