The Attendant service is crashing referencing the module MimeCOM.dll, version 1.0.0.33

Versions / Builds Affected

GFI MailEssentials 2015

Status

Resolved

Problem Summary

The Attendant service is crashing referencing the module MimeCOM.dll, version 1.0.0.33

TT / JIRAID

2560

How to Identify

A similar error should be observed in the eventviewer: Faulting application MailEssentials.Attendant.Service.exe, version 19.1.1185.13, faulting module MimeCOM.dll, version 1.0.0.33, fault address 0x00028047 Other errors: Event ID: 4211 gfimesqashost Plugin AntispamQASC reports exception. ERROR.Coordinator.PluginProcessingFailed. Additional info: Item with message-id[] will be stored in the Recovery queue

Workaround / Fix Details

Upgrade to 20

Required Actions

Upgrade to 20