GfiscanS.exe crashes due to winspamcatcher.dll in GFI MailEssentials 21.1

Versions / Builds Affected

21.1

Status

Open

Problem Summary

After an upgrade or fresh install of GFI MailEssentails 21.1 GfiscanS.exe crashes

TT / JIRAID

GFIME-3732

How to Identify

Event logs display the following error: Faulting application name: gfiscans.exe, version: 21.1.38.33, time stamp: 0x59f30375 Faulting module name: WINSPAMCATCHER.dll_unloaded, version: 8.0.6.0, time stamp: 0x588fb0c0

Workaround / Fix Details

None so far.

Required Actions

Reproduce the issue while gathering a full set of log files then escalate the case.