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Articles

User accounts issues: folder corruption, duplicates, etc

  • Preventing Users or Groups to Send/Receive emails from other Domains

    Overview Kerio Connect has a feature to configure some users or groups only to allow emails from their own domain. Once the user or group restriction is applied the user won't be able to send/receive ...

  • Mass deleting messages for Multiple accounts

    Overview When there is a need to delete the wrong message for multiple mailboxes, Kerio Connect requires removing the emails from the server-side. The message was mistakenly sent to the wrong local re...

  • Editing Contacts details manually

    Overview When there is a need to change the Full name, surname, or first name in the contact information, it can be done manually from Kerio Connect server-side. You might experience issues like not b...

  • Monitor Password changes

    Overview When the password change policy is in place, it is possible to monitor password changes. It's not visible automatically in the Kerio Connect Administration, but it's achievable with tracking ...

  • Delegate user folders between 2 domains

    Overview When trying to share mail account folders such as INBOX and Calendar between 2 domains using Delegation, the access is not granted because of the default Kerio Connect setup. It can be change...

  • Changing Kerio Connect Users parameters through Active Directory

    Overview While importing users from Active Directory to Kerio Connect, the default user account format might be not suitable, e.g. jdoe@domain.com instead of johndoe@domain.com The default email addre...

  • Using the Kerio Connect Short Description field

    Overview If the short description of the user is filled via the Kerio Connect Administration interface, it populates to the Webmail contact card information. This field can store user Personal informa...

  • Creating Out of Office notice for all domain users

    Overview It might be necessary to create an Out of office email notification for all domain users in bulk. Such configuration can be achieved using Kerio Connect Message Filter rules. Prerequisites Ac...

  • Changing Full Name for Kerio Connect email account

    Overview When trying to change the name associated with the previous employee, the user account details can be changed through Kerio Connect Webadmin. The email account username should be kept as orig...