Articles

• Report for One User Times Out MailEssentials 2012

  Overview Generating a User Report for one email address (one user) for any time period takes a long time and eventually times out. Regular reports for all users are generated successfully.   Environme...

• Automatically Unsubscribe from a Newsletter or Discussion List

  Overview This article provides information on when an email address is automatically unsubscribed from a Newsletter or Discussion List. Information GFI MailEssentials automatically unsubscribes an ema...

• Modifying the Notification Messages Contents

  Overview GFI MailEssentials sends out notification messages to administrators and users (e.g. for failed messages, quarantined messages etc). This article describes how to change the contents of these...

• Why can't I see the 'Whitelist and Approve' option in my Quarantine report?

  AnswerIn order to see the 'Whitelist and Approve' function in GFI MailEssentials (builds 20130417 and later), the Personal Whitelist needs to be enabled. The 'Whitelist and Approve' button is only ava...

• ​Insertion of data into the database used by the dashboard is slow in the reporting queues

  Versions / Builds Affected20140308 StatusResolved Problem SummaryReporting queues are building up due to the amount of Spam filtering through and can cause degraded performance once the private queues...