AnswerIn order to automatically purge the Malware and Content Filtering quarantined items, a Search folder must be created and set to automatically purge items over a set date. To do so: GFI MailEssen...
Answer To see who approved or denied emails within the quarantine in the GFI MailEssentials Console, please follow the instructions below: Obtain the message ID from the email(s) in question. This can...
Versions / Builds Affected2012 / 20121218 StatusResolved Problem SummaryWhen an email is sent with an iframe HTML tag in the subject, the iframe is represented graphically in both the dashboard logs a...
AnswerThis is not the case. The Approve button will only release the email message from the quarantine. If you wish to add the email address to the whitelist, click the subject line of the email to br...
Answer PROBLEM When the user approves emails in the quarantine they are not delivered. When looking at the C: it shows .eml messages building up. ENVIRONMENT GFI MailEssentials Microsoft Exchange 2007...
Versions / Builds AffectedGFI MailEssentials 2014 R2 StatusResolved Problem SummaryMinimum length of search term used in the GFI MailEssentials Quarantine Search Folders page is down to 3 characters, ...
Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummaryNDR or read receipt messages are looping until subject name is too long and quarantined. Other symptoms include high CPU...
Versions / Builds Affected2012 / 20120618 StatusResolved Problem SummaryWhen releasing an email from the quarantine that has missing sender information, mailflow is interrupted and will not resume unt...
Answer PROBLEMSender and recipient information is not shown in the Configuration UI\Dashboard\Logs or the Quarantine database statistics are not accurate. Similar errors should be present in the debug...
Versions / Builds AffectedVersion 20.1 Build 20160420 StatusOpen TT / JIRAIDGFIME-804 How to IdentifyCustomer will approach Tech Support stating only a couple of recipients receive the email released ...
