Articles

EndPointSecurity Section

• File Type Filter Does Not Work for Files Larger Than 100 MB

  Overview If you have file type filter set to block certain types of file, it is not working when a file is larger than 100 MB.   Environment GFI EndPointSecurity 2013 All Supported Environments   Root...

• GFI EndPointSecurity Service Fails to Start Due to a Timeout

  Overview The GFI EndPointSecurity service does not start and returns one of the following timeout errors. A timeout was reached (60000 milliseconds) while waiting for the GFI EndPointSecurity service ...

• TXT File Types Not Blocked by File-Type Filter When Renamed to Different Format

  Overview TXT file types are not blocked when they are renamed to a different format and copied to a USB drive. Environment GFI EndPointSecurity All supported environments Root Cause Since TXT files do...

• Unable to deploy GFI EndPointSecurity Agent due to Remote Registry error

  Answer PROBLEM When attempting to deploy the GFI EndPointSecurity agent on a remote machine, either of the following error messages is received: Failed to read from remote computer's registry Failed t...

• No Prompt to Encrypt External Hard Disk Drive When Connected to a USB Port

  Overview There is no prompt to encrypt an external hard disk when connected to a USB2.0 or USB3.0 port. Environment GFI EndPointSecurity 2013 Build: 20130719 Root Cause The system does not recognize t...

• Unable to Deploy Traveler Application on Windows 10

  Overview The article discusses the possible causes and fixes for the issue of being unable to deploy Traveler application on Windows 10. Environment GFI EndPointSecurity 2013 An agent installed on Win...

• Error Copying Files to Remote Computer While Installing EndSecurity Agent

  Overview Following error message is produced while installing the GFI EndPointSecurity: Failed to copy the files to the remote computer. Could not find a part of the path '\\IP-or-HOSTNAME\C$\Program ...

• USB 3.0 and USB 2.0 ports are not controlled

  Versions / Builds AffectedAll supported versions of GFI EndPointSecurity StatusResolved Problem SummaryOn some computers devices connected to USB 3.0 and USB 2.0 ports are not controlled by the GFI En...

• Unable to Save Edited MS Office Files Opened from USB Drives

  Overview Unable to save edited MS Office files opened from USB Pen drives.   Environment GFI EndPointSecurity All supported versions   Root Cause File type .tmp or tmp. Is not recognized by the policy...

• USB Storage Devices Causing Windows XP Machines to Hang

  Overview When plugging in a USB storage device into a Windows XP machine, the machine hangs and need a hard restart to solve the issue.   Environment Version 20120104   Resolution The issue has been r...