EndPointSecurity Section
Overview User is prompted for encrypting devices, even when not added to the encryption policy. Environment GFI EndPointSecurity All supported versions Root Cause The USB/HDD is encrypted using GF...
Versions / Builds AffectedVersions 4.2, 4.3, 2012 and 2013 StatusResolved Problem SummaryWhen upgrading versions GFI EndPointSecurity will not allow the user to use the same database backend and the u...
Overview Password prompt does not show up for the device encrypted using EndPointSecurity, when plugged in, thus leaving the device unusable. The issue can be reproduced as follows: Plug in an encrypt...
Overview Often the GFI EndPointSecurity ReportPack and the ReportCenter framework may need to be downloaded or re-downloaded. The article provides the links to download the installation files. Informa...
Overview The article covers the site used by GFI EndPointSecurity to update program. Information GFI EndPointSecurity connects to the site http://update.gfi.com/ to get program updates. To receive upd...
Overview Users can write to a CD/ DVD even when the EndPointSecurity agent should be blocking it. Information Specific CD/DVD writing applications (notably Roxio and Nero) use proprietary drivers that...
Overview When using a storage device or a CD/DVD, it is normal to see many different access events. This is because there are actually many different applications accessing the device each time it is ...
Overview Computers are not being displayed in the EndPointSecurity configuration. Environment GFI EndPointSecurity All Supported Environments Root Cause This happens when access to the configuration ...
Overview A protection policy has been configured and the agent has been deployed to the client machines but users still have full access to all devices and nothing is blocked. Environment EndPointSecu...
Overview CPU usage on agent machines spikes to 100% because of the esecagntservice.exe application. Environment EndPointSecurity All Supported Environments Root Cause The msgstorage.dat file gets corr...
