Articles

EndPointSecurity Section

• Connecting to Remote Registry Failed When Scanning a Windows 8 Computer

  Overview You receive the following error when scanning a Windows 8 computer with GFI EndPointSecurity: Connecting to remote registry failed with: The network path was not found. (error 53) Environment...

• Error: 'Failed to contact remote computer. Computer might be offline...' When Deploying a GFI EndPointSecurity Agent

  Overview When deploying an agent or agents, the following error is displayed in the deployment history: Failed to contact remote computer. Computer might be offline... Environment GFI EndPointSecurity...

• Error: 'Failed to Encrypt Device' When Attempting to Encrypt a Data Drive

  Overview GFI EndPointSecurity fails to encrypt a data drive, producing the following error: Failed to encrypt device The system event log may show the following error: The file system structure on the...

• Error: 'Failed to enumerate devices on this computer' When Scanning with GFI EndPointSecurity

  Overview When performing a device scan using GFI EndPointSecurity on a Microsoft Windows Vista, Microsoft Windows 7 or Microsoft Windows 2008 computer, the scan fails with the following error message:...

• Access Denied Error While Attempting a Device Scan

  Overview Device scan fails with error: Failed to enumerate devices, error description: Access is denied. (5) Environment GFI EndPointSecurity Microsoft Operating System with UAC Root Cause User Accoun...

• Error: 'Invalid computername or IP' When Adding New Computers

  Overview Computers with numeric hostname cannot be added manually to the console, but it works if they are searched within the domain. Following steps explain the steps to reproduce the error or add t...

• Error: 'Failed to update the protection agent. The control for this agent is restricted' when updating a protection policy ( Only)

  Answer PROBLEM When trying to update a protection policy of GFI EndPointSecurity the following error is encountered:   Failed to update the protection agent.  The control for this agent is restricted....

• Error: 'Invalid target' When Trying to Scan a Machine Name That Starts with a Digit

  Overview When trying to scan a machine which name that starts with a digit, for example, 1DC-win2008, following error message is produced: Invalid target Root Cause It is a known issue, and future pat...

• Path Not Found Error While Installing EndPointSecurity Agent

  Overview When installing the EndPointSecurity agent, it fails with an error message:  Path not found! C:\Program Files\GFI\EndPointSecurity 4\Data\Policies.xml Environment GFI EndPointSecurity All sup...

• Error: 'Strong name validation failed.' when opening the GFI EndPointSecurity ReportPack

  Overview When opening the GFI EndPointSecurity ReportPack, you receive the error: Strong name validation failed for assembly 'C:\Program Files\CommonFiles\GFI\ReportCenter\Framework v3.5\repcenter.exe...