Articles

EndPointSecurity Section

• GFI EndPointSecurity agent communication is detected as a DoS attack

  Versions / Builds AffectedAll versions StatusResolved Problem SummaryCertain Intrusion Detection software can classify the agent communication of GFI EndPointSecurity with the agents as a Denial of Se...

• GFI EndPointSecurity Agent Pending Uninstall

  Overview When trying to uninstall a GFI EndPointSecurity agent from a remote machine, the following error message is displayed: Agent pending uninstall Environment GFI EndPoint Security 2013 Build 201...

• GFI EndPointSecurity Database Backend is Growing Rapidly

  Overview The backend database is much bigger than it should be and is taking up a lot of space on the hard drive. Environment GFI EndPointSecurity All Supported Environments Root Cause By default, End...

• GFI EndPointSecurity displays gibberish characters in files names that use Unicode characters

  Versions / Builds AffectedAll versions StatusOpen Problem SummaryGFI EndPointSecurity displays random gibberish characters instead of a file name. TT / JIRAID388 How to IdentifyCustomer is able to ret...

• GFI EndPointSecurity Encryption Is Not Working

  Overview Deployed Protection policy with encryption enabled is not encrypting the device.   Environment GFI EndPointSecurity All supported platforms   Root Cause The device must match the encryption p...

• GFI EndPointSecurity does not detect an iPhone when it is plugged into a USB 3.0 port

  Versions / Builds AffectedAll versions StatusOpen Problem SummaryWhen connected to an USB 3.0 port the ESEC agent gets no notification from the system that a device was connected and as such the devic...

• GFI EndPointSecurity is allowing access to a device that should be restricted ( ONLY)

  Answer PROBLEM EndPointSecurity is allowing access to a device ENVIRONMENT GFI EndPointSecurity  All Supported Environments SOLUTION Check that the device is not on the device whitelist in the policy....

• GFI EndPointSecurity is blocking a device the user should be able to access

  Answer PROBLEMGFI EndPointSecurity is configured to allow a specific user to access a device. The user is logged in to the machine using Terminal services and may successfully access the said device. ...

• GFI EndPointSecurity ReportPack Shows Only 10 Days for Evaluation Instead of 30

  Overview User encounters that EndPointSecurity ReportPack shows ten days for evaluation instead of the expected 30 days. Environment GFI EndPointSecurity ReportPack All Supported Environments   Root C...

• GFI EndPointSecurity Support for Windows 10

  Overview The article covers the support of GFI EndPointSecurity for Windows 10 and also lists the process to update the UAC (User Account Control) for error-free installation.  Information GFI EndPoin...