Articles

• Upgrade Fails Due to Web.Config File

  Overview Upgrading to GFI MailEssentials 20.2 fails due to the web.config file. The following errors are found in the installation log: ExecXmlFile: Error 0x800710d8: failed to find node: //configurat...

• Upgrade from GFI MailEssentials 2014 to 2015 SR1 Fails with "ERROR: Failed to update database..."

  Overview Upgrading from GFI MailEssentials 2014 to 2015 SR1 fails. The setup logs show the following: 1: MigrateControlListEntries 2: Migrating blacklist ... 1: MailEssentials.ControlLists.DAL 2: >> I...

• Upgrade to GFI MailEssentials 2015 SR1 Fails with "Error 1722. There is a problem with this Windows Installer package..."

  Overview The upgrade process to GFI MailEssentials 2015 SR1 stops while trying to create the website. The following errors are found in the installation log: MSI (s) (A8:38) [14:38:08:378]: Product: G...

• Upgrade to MailEssentials 20 fails

  Versions / Builds AffectedUpgrade from different versions StatusOpen Problem SummaryWhen upgrading to MailEssentials 20 installations fails, also observed in some instances where Manual Removal proced...

• Installer Not Launched When Upgrading to GFI MailEssentials 21.1

  Overview The installer does not launch when upgrading from GFI MailEssentials version 20.3 or older to 21.1. Resolution Upgrade from .NET Framework version 4 to .NET Framework version 4.5. If the issu...

• GFI MailEssentials Upgrade Fails with Error: "Before installing the x64 version of SQL Server Compact..."

  Overview When upgrading to a newer version of GFI MailEssentials, the installation fails as Microsoft SQL Server Compact 64-bit cannot be installed. The following error is written to the installation ...

• Vipre failedmails - fails to update local files

  Versions / Builds AffectedVersion 20, 20.1 - Builds 20151118, 20160420 StatusOpen TT / JIRAIDGFIME-767 How to IdentifyDebug logs: 2016-04-18,13:27:07,795,1,#00005EB0,#00000013,error ,AutoUpdate,Error ...

• Installing the Prerequisites for GFI MailEssentials in a Windows Server 2012 Environment

  Overview To install GFI MailEssentials on Microsoft Windows 2012, the following prerequisites must be installed: Application Server role Web Server (IIS) role and its features SMTP Server feature (opt...

• Host and Port Fields Are Empty When Enabling Multi-Install Mode

  Overview When enabling Multi-Install mode under the Multi-Server node, the following behavior is noticed: All fields are empty. There is no host in the drop-down menu under Centralize Quarantine and R...

• Emails Go to FailedMails Folder When Upgrading from GFI MailEssentials 2012 to 2015

  Overview After upgrading from GFI MailEssentials 2012 to 2015, all emails go to the FailedMails folder (...\MailEssentials\EmailSecurity\FailedMails). The GfiAvRoutingAgent log records the following e...