Articles

• Cumulative update patch fails to install - patch folder creation security - This access control list is not in canonical form and therefore cannot be modified

  Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummaryCumulative update patch fails to install - patch folder creation security - This access control list is not in canonical...

• Cumulative Update Patch Fails to Install with Error "This Access Control List Is Not in Canonical Form and Therefore Cannot Be Modified"

  Overview When trying to install the cumulative patch from General Settings\Product Updates, the update fails. PatchPlugin.txt log located in ..\MailEssentials\Attendant\debuglogs will show the followi...

• Disclaimers disappearing after upgrading to MailEssentials 2014

  Versions / Builds Affected20140224, 20140308 StatusResolved Problem SummaryAfter upgrading to GFI MailEssentials 2014, the previous disclaimers are not showing in the Mailessentials Configuration. TT ...

• E2k7wiz.EXE, DLL and CONFIG files missing after upgrading to GFI MailEssentials 2012 SR3

  Versions / Builds Affected20121218 StatusResolved Problem SummaryThe post-installation Wizard files are missing after an upgrade to MailEssentials Service Release 3 from a previous version. TT / JIRAI...

• "The Term 'Enable-Transportagent' Is Not Recognized" When Running the Post Installation Wizard

  Overview After performing an upgrade of GFI MailEssentials, the post-installation wizard displays an error that it could not complete the installation. The e2k7wiz.log log file (located in the ..\GFI\...

• 'Error 1306 Another Application Has Exclusive Access to avapicfg.mdb' When Upgrading to MailEssentials

  Overview You receive the following error message when upgrading to GFI MailEssentials: Error 1306 Another application has exclusive access to avapicfg.mdb Also, Event id 1306 will be present in applic...

• 'Error 1310. Error Writing to File' When Installing GFI MailEssentials

  Overview The installation of GFI MailEssentials fails and one or both of the following errors are shown: Product: GFI MailEssentials for Exchange/SMTP -- Error 1310.Error writing to file: C:\Program F...

• 'Error 1714 the Older Version of GFI MailEssentials for EXCH/SMTP Cannot Be Removed.' When Uninstalling or Upgrading GFI MailEssentials

  Overview When uninstalling or upgrading GFI MailEssentials, you receive the following error: Error 1714 The older version of GFI MailEssentials for EXCH/SMTP cannot be removed. Environment GFI MailEss...

• Error: '2738: Could not access VBScript run time for custom action' when installing GFI MailEssentials ( ONLY)

  Answer PROBLEMInstalling or upgrading of MailEssentials fails with the following error:  Error 2738: 'Could not access VBScript run time for custom action'. ENVIRONMENT GFI MailEssentials All supporte...

• 'A Redirect Request Will Change a Secure to a Non-Secure Connection' When Trying to Download Updates

  Overview When downloading updates for GFI MailEssentials the error 'A redirect request will change a secure to a non-secure connection' is encountered. This may appear in Update Failure notification e...