Articles

• Error: 'Key column information is insufficient or incorrect. Too many rows were affected by update.' during Antispam synchronization

  Versions / Builds Affected2012 / 20120618 StatusResolved Problem SummaryAntispam synchronization does not finish compiling the zip file in the slave server folder. TT / JIRAID294 How to IdentifyAntisp...

• Error: 'One or more characters in the specified path cannot be used for the installation path of GFI MailEssentials...' While Defining the GFI MailEssentials Installation Path

  Overview The following error message is displayed when defining the GFI MailEssentials installation path during the installation: One or more characters in the specified path cannot be used for the in...

• Error: 'SMTP service installation requested' when installing/upgrading on an Exchange 2007/2010 Server ( ONLY)

  Answer PROBLEM The message 'SMTP service installation requested' appears when installing on a Microsoft Exchange 2007/2010 Server. ENVIRONMENT GFI MailEssentials 2012 and later Microsoft Exchange 2007...

• Error: 'Unrecognized database format 'C:\Program Files (x86)\GFI\MailEssentials\Antispam\config.mdb' in the installer log when GFI MailEssentials fails to install

  Answer PROBLEMThe installation of GFI MailEssentials fails with the error message: Error in MainInstaller log: Exception thrown by custom action: System.Reflection.TargetInvocationException: Exception...

• Error: Failed to update database. Error Message: A duplicate value cannot be inserted into a unique index

  Answer PROBLEMError: Failed to update database. Error Message: A duplicate value cannot be inserted into a unique index ENVIRONMENT GFI MailEssentials SOLUTION  Locate the exact error in the mailessen...

• Error: No SMTP servers detected - when trying to install GFI MailEssentials

  Answer PROBLEMWhen installing GFI MailEssentials 2015 on a gateway or perimeter server, the installer fails to detect the SMTP server and the installation fails, although Microsoft's IIS SMTP has been...

• Error: InstallPatch, System.Exception: CAB is not verified! ; at MailEssentials.PatchChecker.PatchChecker.InstallPatch(String id) when trying to install the cumulative update via UI

  Versions / Builds AffectedGFI MailEssentials 2015 StatusResolved Problem SummaryError: InstallPatch, System.Exception: CAB is not verified! ; at MailEssentials.PatchChecker.PatchChecker.InstallPatch(S...

• GFI Agents not installed properly after upgrade

  Versions / Builds AffectedUpgrades from 2012 and 2014 StatusResolved Problem SummaryAfter an upgrade, old agents will not be deleted. In some cases, the new agents are installed but crash the Transpor...

• GFI MailEssentials 2012 Service Release 4 (build 20130226)

  DescriptionType: Release Product: GFI MailEssentials 2012 Improvements: Added support for CIDR in Anti-Spoofing IP address list Reintroduced Spam Digest functionality Resolves: When URI DNS Blocklist ...

• GFI MailEssentials 2014 (build 20131113)

  Description Type: Release Product: GFI MailEssentials 2014, build 20131113 Improvements: GFI MailEssentials SpamTag for Microsoft® Outlook. An outlook add-on which provides end users with ability to c...