Articles

EventsManager Section

• GFI EventsManager Service Error: '...esmproc.exe, CheckLicense, License key XXXX-...'

  Overview The GFI EventsManager service cannot be started because it does not accept a valid license key. The error messages below may be found in the following files: esmproc_.csv: 2012-06-15, 09:21:3...

• GFI EventsManager service does not start

  Answer PROBLEM On certain machines, the GFI EventsManager service fails to start and one of the following errors may be received:  A timeout was reached (60000 milliseconds) while waiting for the GFI ...

• Configuration Settings Lost and GFI EventsManager Service Not Starting After Running Out of Disk Space

  Overview The GFI EventsManager service will not start after running out of disk space and all of the configuration settings are lost. This article provides a resolution to remedy the issue described a...

• GFI EventsManager Suddenly Stops Monitoring Remote Computer

  Overview This article provides a fix for issues with the GFI EventsManager when it suddenly stops monitoring a remote computer. Environment EventsManager All Supported Environments Root Cause This sit...

• Purging Old Events from GFI EventsManager Database

  Overview Storage management in GFI EventsManager can be challenging when the database is rotating as the disk can get full of databases and the administrator will be switching all the time between dat...

• Consolidating Events from Remote GFI EventsManager Servers to a Central Instance

  Overview Organizations that have multiple installations of GFI EventsManager located in remote geographical sites can consolidate all events into a single database. This facilitates reporting and moni...

• Classification of Events in GFI EventsManager

  Overview This article provides information on the classification of events in GFI EventsManager. Information GFI EventsManager classifies events into 5 categories: Critical High Medium Low Noise (unwa...

• Releasing Space When Database Exhausted the Drive

  Overview This article provides steps to move the old database information to another location if database rotation is enabled. A few things to consider: When database rotation is not enabled and disk ...

• Modifying Existing Alerts

  Overview This article provides information on how to modify alerts in GFI EventsManager. Process There are many tags that can be added to the alerts generated by GFI EventsManager. To modify one of th...

• How can GFI EventsManager help me remediate incidents or key events?

  AnswerIn addition to alerts, GFI EventsManager allows you to trigger automated incident response utilities such as custom scripts and executables that can fix known issues. This is easily achieved by ...