Articles

EventsManager Section

• CSV text logs are not getting collected and the log shows the error 'Get files to process failed: Object reference not set to an instance of an object'

  Versions / Builds AffectedGFI Eventemanager 2013 SR1 Build 20130606 StatusOpen Problem SummaryCSV text logs are not getting collected TT / JIRAID549 How to IdentifyThe W3celffcollectorplugin_*.csv log...

• Custom Rule Not Being Applied to Events

  Overview When a custom rule is not being applied to events, there are two possible scenarios to this issue: A custom rule was created, however, this is not being triggered and events might not be coll...

• Daily Digest is not being sent

  Versions / Builds Affected 20120214 Status Resolved Problem Summary The Daily Digest is not being generated at the specified time TT / JIRAID ESM-60 How to Identify digester_*.csv - One of the followi...

• Daily Digest is not being sent (ESM 20130606)

  Versions / Builds AffectedEventsManager 2013 (20130116) StatusOpen Problem SummaryDaily Digest is not sent because we cannot retrieve the information from the internal database TT / JIRAID468 How to I...

• DLib Database Error: '...Unexpected exception: Value was invalid...'

  Overview At periodic intervals, the Dlib database for GFI EventsManager can get corrupted. Check Window Events for error logs: Log Name: System Source: Service Control Manager Date: 5/25/2014 1:33:03 ...

• Date Range Report Does Not Show Entire Day for Starting and Ending Date

  Overview When running a report for a Date Range the report starts and ends at the time the report was run instead of encompassing the entire starting and the ending date. When looking at the Date Rang...

• Do I need to purchase an MS SQL Server license to use GFI EventsManager?

  Answer GFI EventsManager 2011 and previous versions support all editions of MS SQL Server 2000/2005/2008, including the freeware editions MSDE/Express Edition. NOTE: Should the freeware editions be to...

• Does GFI EventsManager allow me to generate and print reports that show the event activity on my network?

  Answer EventsManager 2012 / 2013 Full reporting functionality has been implemented into the main application. No separate Report Pack is needed or supported anymore. EventsManager 2011 and older GFI E...

• Error "Unexpected Query Execution" in Event Browser when displaying any filter

  Versions / Builds AffectedEventsManager 2012 SR1 build 20120214 StatusOpen Problem SummaryAn error stating Unexpected Query Execution Failure is displayed when selecting any view other than All Events...

• Does GFI EventsManager Support MS SQL Server 2005/2008 Express Edition?

  Answer Yes, GFI EventsManager can be configured to use the free edition of MS SQL Server 2005/2008 as its database backend. Related Information Further information on the comparison of the Microsoft S...