Articles

EventsManager Section

• Error: 'Changes cannot be applied because the number available Complete licenses will be exceeded by X machine(s)' When Adding a New Server in the GFI EventsManager Dashboard

  Overview You receive the following error when trying to add new computers in the dashboard and you are not allowed because you will exceed the number of Complete licenses type: Changes cannot be appli...

• Error: 'Error opening event log Hardware Events on machine' when collecting Hardware Events

  Versions / Builds AffectedEventsManager 2012 SR1 (20120214) StatusOpen Problem SummaryEventsManager cannot collect Hardware Events. TT / JIRAIDTT45 How to IdentifyWhen trying to collect Hardware Event...

• Error: 'Failed to get dependencies list!' When Opening GFI EventsManager Console

  Overview GFI EventsManager service cannot start and displays the following error: Failed to get dependencies list! The database server you are trying to connect is an older version which is incompatib...

• Error: 'Failed to initialize object as reader' When the SQL Audit Collection Is Enabled

  Versions / Builds Affected EventsManager 2013 SR1, EventsManager 13.2 Status Open Problem Summary EventsManager is not able to collect SQL events due to incorrect assemblies installed on the server TT...

• Error: 'Service cannot be started. The handle is invalid.' When Starting EventsManager Service

  Overview When the GFI EventsManager service fails to start, the following error is logged: Service cannot be started. The handle is invalid. Environment All Supported Environments Root Cause The GFI E...

• Error: 'System.IO.FileNotFoundException: Could not load file or assembly' When Exporting to SQL

  Overview The database operation to export to SQL server does not complete.  There are two ways to identify the error: Checking the output of the task. The outcome will return the following content: St...

• Error: 'The database exists but the structure is not correct' When Adding a SQL Database

  Overview When adding a database, you receive the error: The database exists but the structure is not correct. This article provides a resolution on how to fix the issue described above.   Environment ...

• Error: 'Unable to locate trace definition file for Microsoft SQL Server version <number>' When Auditing MSSQL

  Overview Trying to audit a Microsoft SQL (MSSQL) server fails with the error: Unable to locate trace definition file for Microsoft SQL Server version 10.50.0. Note: The version number refers to the MS...

• Error: 'Unexpected maintenance error! Aborting maintenance ...' During Maintenance Job

  Overview When performing a maintenance job the following error is displayed: Unexpected maintenance error! Aborting maintenance... This article provides a resolution for the issue described above.   E...

• Monitoring Local Server via Active Monitoring Error: 'User credentials cannot be used for local connections'

  Overview The following error is being generated when GFI EventsManager is set to monitor the local server via Active Monitoring: User credentials cannot be used for local connections Environment GFI E...