Articles

EventsManager Section

• EventsManager Operation History Pane Error: 'Primary Filegroup Full'

  Overview The following error message is displayed in the GFI EventsManager Operation History Pane: Primary Filegroup Full This article provides a resolution on how to fix the issue described above. En...

• Esmproc.exe is randomly crashing with faulting module: crypt32.dll

  Versions / Builds AffectedEventsManager 2013 StatusOpen Problem SummaryEsmproc.exe is randomly crashing when collecting specific events from the Directory Services. The faulting module refers to CRYPT...

• esmproc.exe Using Excessive Amount of Memory

  Overview The GFI EventsManager service grows to 1GB of memory allocation in a short period of time. When this happens, the GFI EventsManager Monitor service will restart esmproc.exe. The growth of the...

• Event Details Not Displayed When Source of Event Is Server 2012 or Windows 8

  Overview Fields from events collected from Server 2012 or Windows 8 machines are not displayed. Events will be collected but no event details other than the monitored machine, event id, rule name will...

• Event Browser Views Upgraded from ESM2011 Might Not Work Properly

  Overview When importing ESM2011's event browser views during an upgrade to ESM2012, they might not work properly after the upgrade. Certain field names were changed which were not converted. Environme...

• Events are duplicated when collected from Oracle Databases

  Versions / Builds AffectedEventsManager 2012 and 2013 StatusOpen Problem SummaryThere is a mismatch in computing the last time-stamp of the already collected Oracle events, creating some duplicates. T...

• Events Not Collected from Some Syslog Sources

  Overview Events are not being collected from some Syslog sources. Environment  2013 Status Open TT/JIRAID 502 How to Identify Test with Wireshark is showing that the Syslogs are getting to the GFI Eve...

• EventsManager Licensing Error: 'Invalid license key!'

  Overview The GFI EventsManager console shows Invalid license key! under General > Licensing. This article provides the steps on how to resolve the issue described above. Environment GFI EventsManager ...

• EventsManager Error: 'Index was out of range. Must be non-negative...'

  Overview After adding a database operation, it is not being shown in the list or saved. When choosing it to run now it does not execute and gives the following error in the debug log gfiappframework*....

• EventsManager 2010 SR2 (Build 20110407)

  Overview  This article lists the improvements and fixes that came with the GFI EventsManager 2010 SR2 (Build 20110407) release. Information Improvements: Support for Oracle databases that use non-ASCI...