Articles

EventsManager Section

• Event Description Error: '...failed to get the tags for event 4624...' in Windows Server 2016

  Overview When collecting logs from Windows 2016 Servers the Event Descriptions and Event Fields data are blank. EventsManager is failing to get the tags for the event 4624 on Windows Servers 2016 with...

• EventsManager Services Cannot Be Started If Installed in the Same Server as MailEssentials

  Overview After updating GFI MailEssentials to the build 20140627, or installing GFI EventsManager in the same server with GFI MailEssentials, the EventsManager service cannot be started. The issue is ...

• Applying Auto-Updates in an Offline Environment

  Overview This article describes how to apply auto-updates to an installation that cannot access the GFI auto-update servers via the internet directly. Process The steps described below are applicable ...

• Reinstalling the EventsManager Console and Database

  Overview This article provides the steps on how to reinstall the EventsManager Console and Database. Process Reinstall Events Manager Console only: Take a backup of the configuration. Go to File > Imp...

• Columns That Can Be Used for Sorting a Report

  Overview Not all columns can be used for sorting, only indexed, simple columns can be used for sorting. This article briefly describes how to check if a column is simple or not to determine if it can ...

• EventsManager Syslog Error: '...did not pass black/white list test and will be discarded.'

  Overview Syslog events are not archived with the following error: Message from computer <event source> did not pass black/white list test and will be discarded. Root Cause A duplicate event source ent...

• Unable to Gather Events From Event Sources Residing in Different Domains

  Overview This article provides information on how to troubleshoot an issue wherein events cannot be gathered from event sources residing in a different domain. Root Cause The different domain is not r...

• Applications and Devices That Can Be Filtered by Pre-Configured Processing Rules

  Overview GFI EventsManager contains a default set of processing rules which can be used to filter logs collected from a variety of sources. Information The following is the list of applications and de...

• Release Notes for GFI EventsManager 13.2 (Build 20170223)

  Overview   GFI EventsManager 13.2 (build 20170223) is available for download. This version of GFI EventsManager brings in several fixes and improvements as well as support for the latest Microsoft Win...

• GFI EventsManager 2011 Service Release 2 (Build 20110617)

  Overview This article provides information on the improvements, fixes, and known issues that came with the GFI EventsManager 2011 Service Release 2 (Build 20110617). Environment GFI EventsManager 2011...