Articles

WebMonitor Section

• Is it possible to retrieve lost GFI WebMonitor settings or configurations from files in the Support folder?

  AnswerIf you have lost settings such as entries from GFI WebMonitor's Always Allowed or Always Blocked lists, and you have also previously created a Support folder by gathering troubleshooters for GFI...

• Is possible to create a new embedded database in GFI WebMonitor?

  AnswerYes, the Firebird database of GFI WebMonitor can be changed as follow: GFI WebMonitor 2013 Check the path of the existing database in Settings > Database If changing the path to the new database...

• Is it possible to switch the WebMonitor Interface to another Language?

  Answer The interface of GFI WebMonitor is available in only in English language. There is an option to display the block message to the end users in various other languages.   In order to achieve that...

• Is possible to move GFI WebMonitor's embedded database to another disk?

  AnswerYes, the Firebird database of GFI WebMonitor can be moved to another disk. In order to achieve that, please follow these steps: GFI WebMonitor 2013 Check the path of the existing database in Set...

• iTunes authentication failure when passing through GFI WebMonitor Proxy

  Versions / Builds AffectedWebMonitor 2012/2013 StatusResolved Problem SummaryAfter observing the data sent from itunes itunes Web Server http://ax.init.itunes.apple.com or any other itunes.apple.com U...

• Kavss.exe processes are still running, even though Kaspersky antivirus engines are not licensed

  Answer PROBLEM In the 'Windows Task Manager' -> 'Processes tab' there are kavss.exe processes running, even though GFI WebMonitor is not licensed for the Kaspersky virus engine. ENVIRONMENT GFI WebMon...

• Kaspersky engine shows as enabled even when not licensed

  Versions / Builds Affected2015 StatusResolved Problem SummaryKaspersky engine shows as enabled even when not licensed. TT / JIRAID2294 How to IdentifyUnder the - settings - Security Engines Kaspersky ...

• License key invalid or license details missing in WebMonitor ( ONLY)

  Versions / Builds AffectedAll Current Versions / builds StatusResolved Problem SummaryAfter receiving a new key and entering the key in the licensing page or a build update WebMonitor returns a Invali...

• Lots of ASP .NET 4 Warning Events ID 1309 unhandled exception

  Versions / Builds Affected2012 (both versions, builds 20120305, 20120618) StatusResolved Problem SummaryHundreds of ASP .NET 4 Warning Events (Event ID 1309) are seen in the application event log. TT ...

• Microsoft Lync Online cannot connect when using GFI WebMonitor

  Answer PROBLEM Microsoft Lync Online cannot connect when GFI WebMonitor is installed. ENVIRONMENT GFI WebMonitor All supported environments SOLUTIONGFI WebMonitor 2013 Open the GFI WebMonitor console ...