Articles

EventsManager Section

• Report Showing Events from Outside of Specified Date Range

  Overview When generating a report it contains events from outside the specified date range. Environment EventsManager 2012 build 20111130 Information To verify such behavior in your system, follow the...

• Reporting Actions Are Not Being Audited

  Overview Reporting has been implemented into the console with ESM2012, but the auditing module does not cover reporting yet and hence, the actions from reporting are not being audited. Environment Eve...

• Reports Do Not Contain Detailed Cover Page Information

  Overview   The cover page of a report lacks important general fields and report criteria. For example: Created by: administrator Created on: 2012/01/31 Sort by: date Date range: date from: 2012/01/24 ...

• Scanning a Microsoft Windows Vista / Server 2008 / Windows 7 Machine

  Overview This article provides step-by-step processes on scanning a Microsoft Windows Vista / Server 2008 / Windows 7 machine. Process By default, the Microsoft Windows Vista, Microsoft Windows 7 and ...

• Schedule reports are not generated on the designed time

  Versions / Builds AffectedEventsManager 2013 Build 20130606 StatusOpen Problem SummarySchedule reports are not generated on the designed time TT / JIRAID544 How to Identify1. Schedule reports are not ...

• Scheduled report recurrence pattern 'Monthly / The X Y of every Z month(s)' causes esmmgr.exe to hang

  Versions / Builds AffectedEventsManager 2012 SR1 20120214 StatusResolved Problem SummaryWhen esmmgr.exe checks if scheduled reports are to be generated it will hang when a scheduled report is set to u...

• slow collection of events

  Versions / Builds Affected2013 StatusOpen Problem SummaryGFI EventsManager 2013 is collecting events very slowly. A single collection may be taking 15 to 30 minutes or more, TT / JIRAID240 How to Iden...

• Slow or Intermittent Collection of Events

  Overview This article provides information regarding the slow or intermittent collection of events.   Environment All supported environments GFI EventsManager (all versions)   Root Cause The slow or o...

• Slowness processing events from Domain Controllers

  Versions / Builds AffectedEventsManager 2013 SR1 StatusOpen Problem SummaryEventsManager takes more than 3-5 minutes to collect and process 1.000 events. TT / JIRAID240 How to IdentifyYou will notice ...

• Syslog Messages from a Citrix Device Are Not Shown in the Events Browser in GFI EventsManager

  Overview Syslog messages from a Citrix device are not shown in the events browser. Other Syslog events from other devices are archived correctly.   Environment GFI EventsManager 2012 and GFI EventsMan...