Articles

EventsManager Section

• EventsManager Splash Screen Stays up and Does Not Close

  Overview Splash screens are used to notify the user that the program is in the process of loading. A splash screen disappears when the application's main window/console appears. This article provides ...

• The 'General Status' page is not being updated anymore (cache.sdf larger 256MB)

  Versions / Builds AffectedEventsManager 2012 SR1 20120214 StatusResolved Problem SummaryEventsManager cannot handle ..\EventsManager2012\Data\Operational\Dashboard\cache.sdf growing larger than 256MB....

• The GFI EventsManager Report Pack cannot connect to the database

  Overview The GFI EventsManager Report Pack cannot connect to the database. The errors: Failed to log in to the SQL Server or The database does not exist! may be seen. Environment EventsManager 2011 Ev...

• The Grace Period Was Activated and the License Type Is Showing as 'Suspect'

  Overview The grace period was enabled and the license type is showing as Suspect, although a valid license key has been entered. Environment GFI EventsManager 2012 GFI EventsManager 2011 SR2 All suppo...

• The wrong processing rule is triggered when the events are processed after upgrading to GFI EventsManager 2013

  Versions / Builds AffectedEventsManager 2012 and 2013 StatusOpen Problem SummaryUpgrading EventsManager 2011 to newer versions, you might be affected by this issue because the rule folders and definit...

• TIME and START TIME fields differ from the SQL Server events

  Versions / Builds AffectedEventsManager 2013 SR1 StatusResolved Problem SummaryDate and time fields for SQL logs are incorrectly set. TT / JIRAID438 How to Identify1- Configure SQL Audit in EventsMana...

• Unable to Connect to the Database When 'In Recovery'

  Overview GFI EventsManager is unable to connect to the database and SQL Management Studio shows the database status as In Recovery.   Environment EventsManager 2011 EventsManager 2010 EventsManager 8 ...

• Unable to Gather Events from SQL Server 2016

  Overview Unable to gather events from SQL Server 2016 showing an error message: Failed to initialize object as reader. Environment GFI EventsManager 13 Root Cause The required profiler trace definitio...

• Data Folder Getting Overwritten When Uninstalling ESM2012 GOLD

  Overview When uninstalling ESM2012 GOLD, then installing SR1 via the installer kit into the same folder, the data folder is overwritten. Customers should not perform an upgrade this way. Environment E...

• Upgrade from ESM2011 Does Not Associate Any Processing Rules to Custom Event Source Groups

  Overview When upgrading from ESM2011 and importing the configuration, ESM2012 does not associate any processing rules to any custom event source group. Environment EventsManager 2012 SR1 build 2012021...