Versions / Builds Affected2010, all builds before 20110812 StatusResolved Problem SummaryGFI Scanning engine crashing, causing mail to back up into the Submission queue TT / JIRAIDME-45 How to Identif...
Versions / Builds Affected2012 / 20121218, 20130226, 20130417 StatusResolved Problem SummaryPeriodically, GFIScanS.exe (the antispam scanning engine service) will crash and in the error, mimecom.dll w...
Versions / Builds Affected2012 / 20120913 StatusResolved Problem SummaryWhen trying to open the web UI in either Cassini (Local) or IIS mode, an error is generated and the UI cannot open. TT / JIRAID7...
AnswerWhen debug logging is enabled GFI MailEssentials will log information on each email which can be used for troubleshooting purposes. The debug logs will be located in the <GFI\MailEssentials\debu...
Answer To move the debug log files, follow these steps: Stop all the GFI MailEssentials services and the IIS admin service, taking note of the dependency services that are stopped Open Regedit (Start ...
AnswerIf an attachment checking rule is set up to block all attachments except the listed ones, GFI MailEssentials will block files that do not have a file extension. Even if those files are in the li...
Answer Please follow the below instructions to allow password protected attachments through GFI MailEssentials. Open the GFI MailEssentials Configuration Click on Content Filtering Choose Decompressi...
Overview GFI recommends keeping a backup of the product configuration data. In case of data loss, GFI will not be able to recover your configuration if a backup is not available. If you are using ba...
Answer PROBLEM The amount of emails in the GFI MailEssentials Anti-Spam Processed Public Folders is increasing and these need to be deleted manually. ENVIRONMENT GFI MailEssentials All Supported Envir...
Answer IIS 7.0 instructions: You must first create the Virtual Directory where the synchronization data will be stored. Go to the IIS Manager, right click the Default Web Site, and select Add Virtual ...
